We have taken a decision that we will operate an allocated seating approach for the foreseeable future in our most popular stand the MRS [Mold Road Stand]. The objective of this communication is to give visibility to fans of the reasons and rationale underpinning that decision.
Allocated seating does NOT mean all ticket and tickets for the MRS stand can still be purchased on the day of the game outside the turnstiles [subject to availability]. To facilitate this we are in the process of purchasing a ticket booth that will be set up right outside the MRS turnstiles on a matchday which we excpect to be operational from the Barrow home game. The remainder of the Glyndwr University Racecourse Stadium will remain pay on the gate.
Why have we made this decision?
- Its great news, crowds are increasing under your ownership and this introduces more complexity in the Stadium, here are some of the key considerations used to make the decision:
- In the current arrangements due to the design of the stadium, parents and children have to go through different turnstiles; this can be distressing for families especially in large crowds. We want families to have a great experience at the Racecourse and this will mean all family members can enter through the same turnstile
- Tickets presented at the turnstile mean we can get people into the stadium far more quickly and avoid significant ques in the last few minutes before kick off
- This approach allows us to better manage the temptation for abusing the concession system at the club and ultimately ensuring everybody ‘fairly’ pays their way
- Allocated seating allows people to buy tickets with confidence that you can sit next to friends and family within the ground. We’ve had lots of incidents of people sitting in reserved seats and then when the seat owner arrives people are asked to move lessening the match day experience for all
- This approach is the norm at many stadiums around the country, our aspirations are to grow the club and therefore we need people to enjoy the experience when they come to support the team
- We want to encourage people to purchase their ticket in advance and online where possible. This has benefits for supporters and the club.
Benefits for supporters:
- Advance sales ticket prices are cheaper and more cost effective than pay on the day
- You can purchase from the comfort of your armchair at home, quickly and hassle free without any queuing to choose the seat[s] of your choice
Benefits for your club:
- There are lower cash levels on match day; this improves staff safety and importantly reduces bank cash handling costs – which means more money for our playing budget
- Crowd numbers can be estimated more accurately in advance, meaning we can plan for the according number of staffing and catering requirements
We believe this is the right approach for the Club at this time. Until we receive and install the ticket booth we will continue to sell MRS tickets on matchday from the Trust Shop in the Turf Hotel pub and from the main ticket office in the Yale Stand.
Key things to remember:
- Choose your seat, buy and print at home in advance to save time and money
- Allocated seating is NOT all ticket, pay on the gate remains in place in the GUS & Yale Stands and you can get your allocated seat ticket to gain entry into the MRS stand up until kick off at the ground on the day of the game!
- You must sit in the seat printed on your ticket
- In the meantime, cash only will be accepted from the Trust Shop. Please use town centre machines or nearby retail parks. Card payment will be available in the main ticket office
- If buying on the day, buy early. Ticket office is open from 10am
- If using the Trust Shop make sure you are served by the same person at the same time to be allocated a ticket together
- All other stands remain pay on the gate
Remember the most convenient and cost effective way is to purchase your ticket is in advance online and print at home to receive a match day price discount. Advanced tickets can be purchased online by visiting the ticket section of our club website or online at: